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Policy & Refunds

Booking Policy

Bookings made 180 days or more require 25% deposit once book has been confirmed, the remaining should be paid in increments of 25% according to contract.

Bookings made 90 days or less require 80% deposit once contract is signed, and the remaining should be paid within 30 days before the event or service.

Cancellation Policy

We understand that circumstances can change. After booking should you need to cancel your event or interior design services, please notify us through email at hello@touchofelegances.com or give us a call between 9 A.M. - 6 P.M.

• Cancellations made 90 days or more before will receive a full refund.

• Cancellations between 45 days and 59 days will be subject to a cancellation fee of 70% of the total contract price.

• Cancellations between 30 days and 44 days will be subject to a cancellation fee of 50% of the total contract price.

• Cancellations within 30 days will forfeit the entire payment.

Exceptions: In the case of documented emergencies or unforeseen events beyond your control (e.g., natural disasters, serious illness, death in the immediate family), we will work with you to reschedule the event (subject to availability) or offer a partial refund minus incurred costs for non-refundable deposits or vendor fees associated.

We look forward to working with you!